QLM Core Services
Established in 1990, QLM Consulting has become regarded as a market leader in leisure management consulting. We continue to question every activity to ensure every process is safe and efficient.read more
Externally validate the health and safety of your sport and leisure service with QLM Leisuresafe™ Certification. QLM Leisuresafe™ is a unique health and safety management certification for the sport and leisure industry.read more
QLM are specialists in the design and delivery of bespoke and nationally recognised and certificated courses. Courses are tailored to specific areas of industry and organisational ways of working.read more
Sport & Leisure
We have extensive experience in the management of sport and leisure centres. Our consultancy team are all former facility managers and we are currently working with over 400 leisure facilities around the UK, from the south west of England to the Highlands of Scotland, Wales and Northern Ireland.
We specialise in all aspects of swimming pool management, including pool plant operation, pool supervision, Lifeguard reviews, the development of best practice normal operating and emergency action procedures and maintaining suitable environmental conditions within the pool hall.
Ice Skating Rinks
We have advised and assisted many of our clients on the effective management and operation of their ice skating facilities, which includes staffing levels, maintenance and general service delivery.
Health & Fitness
We have expertise in health and fitness management and have developed industry best practice guidance on many aspects of health and fitness operation.
Museums & Visitor
We have developed operational procedures for of the UK’s leading museums and visitors attractions and provide support to many facilities.
We have worked for the hotel sector providing specialist advice for many years and provide sector specific training in pool operation within the hospitality sector. In conjunction with our sister company InHouse we can provide a comprehensive food safety support service. www.inhouse-hygiene.co.uk
Holiday & Home Parks
We have worked with the industry for many years, including piloting of quality management systems and latterly health and safety support covering employee, guest and contractor safety systems. This support covers provision of legal and best practice advice and includes the full scope of facilities and services on site.
We have and continue to provide specialist advice and guidance on sport safety, working with local sports providers and clubs through to Universities and National Centres. Anything from advice on risk assessment to expert witness reports and legal work.
Parks & Ground
Working with a number of Local Authorities, trusts, private operators and charities, we routinely provide advice, guidance and support to Parks and Grounds Maintenance teams on all aspects of health, safety and quality management systems.
Following a long and well established relationship with QLM we have recently employed them to carry out Leisuresafe inspections at two of our main sites. Everyone involved in the process found the inspections to be far less intimidating and demanding on their time than previous quality inspection processes that we have used.
‘Good advice from experts that understand the environment and challenges we face in the industry. Common sense approach and great support’
I have always found QLM’s consultants have had a huge amount of knowledge of the Leisure Industry. Their application of this knowledge into usable practices is unsurpassed
Hart District Council has been using QLM as its Health and Safety consultant for over seven years. The regular industry updates and the quarterly team meetings have proved invaluable in delivering our in-house leisure centre and country park service. We intend to continue this relationship in 2015
QLM provided expert testimony in the defence of a slipping injury claim in a swimming pool showers. The comprehensive report was produced at short notice and led directly to the pursuer abandoning their claim for compensation
For the past decade we have been safe in the knowledge that by engaging QLM, a market leading health & safety consultant for leisure & culture, our business has not only remained compliant but has improved
QLM have been North Lanarkshire Leisure’s health and safety consultant for nearly 9 years and during that time I have found their technical expertise and vast experience in health and safety invaluable. I find that nothing is a problem to the team when I seek advice and looking for training and auditing at short notice.
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