Practical and cost-effective solutions for the leisure industry

QLM Core Services

QLM Consulting

Established in 1990, QLM Consulting has become regarded as a market leader in leisure management consulting. We continue to question every activity to ensure every process is safe and efficient.

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QLM Leisuresafe™

Externally validate the health and safety of your sport and leisure service with QLM Leisuresafe™ Certification. QLM Leisuresafe™ is a unique health and safety management certification for the sport and leisure industry.

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QLM Training

QLM are specialists in the design and delivery of bespoke and nationally recognised and certificated courses. Courses are tailored to specific areas of industry and organisational ways of working.

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Specialist Sectors

Sport & Leisure

We have extensive experience in the management of sport and leisure centres. Our consultancy team are all former facility managers and we are currently working with over 400 leisure facilities around the UK, from the south west of England to the Highlands of Scotland, Wales and Northern Ireland.

Swimming Pools

We specialise in all aspects of swimming pool management, including pool plant operation, pool supervision, Lifeguard reviews, the development of best practice normal operating and emergency action procedures and maintaining suitable environmental conditions within the pool hall.

Ice Skating Rinks

We have advised and assisted many of our clients on the effective management and operation of their ice skating facilities, which includes staffing levels, maintenance and general service delivery.

Health & Fitness

We have expertise in health and fitness management and have developed industry best practice guidance on many aspects of health and fitness operation.

Museums & Visitor

We have developed operational procedures for of the UK’s leading museums and visitors attractions and provide support to many facilities.


We have worked for the hotel sector providing specialist advice for many years and provide sector specific training in pool operation within the hospitality sector. In conjunction with our sister company InHouse we can provide a comprehensive food safety support service.

Holiday & Home Parks

We have worked with the industry for many years, including piloting of quality management systems and latterly health and safety support covering employee, guest and contractor safety systems. This support covers provision of legal and best practice advice and includes the full scope of facilities and services on site.

Sports Safety

We have and continue to provide specialist advice and guidance on sport safety, working with local sports providers and clubs through to Universities and National Centres.  Anything from advice on risk assessment to expert witness reports and legal work.

Parks & Ground

Working with a number of Local Authorities, trusts, private operators and charities, we routinely provide advice, guidance and support to Parks and Grounds Maintenance teams on all aspects of health, safety and quality management systems.



Swimming Pool Water 2017- review Douglas Tapp

Having worked in pool plant rooms for 20+ years Swimming Pool Water has always been the go to publication for pool water management, problem solving and for reassurance that the correct ...
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