Company overview

We are now in our 28th year of operation and are currently retained to provide health and safety support to over 70 sport, leisure and hospitality operators.  These include hotel groups, private management companies and over 45 leisure trusts and local authorities.  We therefore currently support over 350 leisure facilities of varying types including leisure and culture organisations in England, Scotland, Wales and Northern Ireland.  A key measure for QLM is the renewal of over 95% of clients each year.

In addition, we have extensive experience in the development of integrated management systems, business excellence and mystery visitor services.

The QLM team are all qualified leisure health and safety consultants who provide such a service with both leisure industry professional qualifications as members or fellows of the Charter Institute for the Management of Sport and Physical Activity (MCIMSPA or FCIMSPA respectively) and a minimum of Graduate membership of IOSH (Grad IOSH) who are working towards chartered membership of the Institution of Occupational Safety and Health (CMIOSH).  CMIOSH team members are listed on the Occupational Safety and Health Consultants Register (OSHCR) http://www.oshcr.org/about/.

We have a long established relationship with CIMSPA, having managed their consultancy service for 6 years and currently as a licensed consultancy. We are approved to deliver the CIMSPA Health and safety Management Certificate.

QLM are a wholly owned subsidiary of PHSC Plc, a leading health and safety consultancy.  This provides access to a wider range of expertise including food, statutory inspections, legionella, asbestos management and security

Why work with QLM?

Market leaders
Established since 1990
Public, private, voluntary sectors
Practical and cost effective
Strong experienced consultants
Unparalleled levels of support

QLM are actively involved in the setting of industry standards, not just reading and interpretation.  The team have been involved in BSI publication PAS 65 The Management of Public Swimming Pools, ISRM publications on waterslides and swimming pool play equipment, as well as the revision of the CIMSPA Risk Assessment Manual and preparation of new industry body guides on behalf of CIMSPA.  Andy Ebben has recently been appointed by CIMSPA and endorsed by the HSE to draft an industry guide as part of the HSG 179 Management of Health and safety in Swimming Pools review.

We have previously managed the RLSS / IQL Approved Training Centre Scheme and are currently appointed consultants for pool safety and operation related projects.