QLM Core Services
Specialist Sectors
Sport & Leisure
Centres
We have extensive experience in the management of sport and leisure centres. Our consultancy team are all former facility managers and we are currently working with over 400 leisure facilities around the UK, from the south west of England to the Highlands of Scotland, Wales and Northern Ireland.
Swimming Pools
We specialise in all aspects of swimming pool management, including pool plant operation, pool supervision, Lifeguard reviews, the development of best practice normal operating and emergency action procedures and maintaining suitable environmental conditions within the pool hall.
Ice Skating Rinks
We have advised and assisted many of our clients on the effective management and operation of their ice skating facilities, which includes staffing levels, maintenance and general service delivery.
Health & Fitness
Clubs
We have expertise in health and fitness management and have developed industry best practice guidance on many aspects of health and fitness operation.
Museums & Visitor
Attractions
We have developed operational procedures for of the UK’s leading museums and visitors attractions and provide support to many facilities.
Hotels
We have worked for the hotel sector providing specialist advice for many years and provide sector specific training in pool operation within the hospitality sector. In conjunction with our sister company InHouse we can provide a comprehensive food safety support service. www.inhouse-hygiene.co.uk
Holiday & Home Parks
We have worked with the industry for many years, including piloting of quality management systems and latterly health and safety support covering employee, guest and contractor safety systems. This support covers provision of legal and best practice advice and includes the full scope of facilities and services on site.
Sports Safety
We have and continue to provide specialist advice and guidance on sport safety, working with local sports providers and clubs through to Universities and National Centres. Anything from advice on risk assessment to expert witness reports and legal work.
Parks & Ground
Maintenance
Working with a number of Local Authorities, trusts, private operators and charities, we routinely provide advice, guidance and support to Parks and Grounds Maintenance teams on all aspects of health, safety and quality management systems.
Upcoming courses
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 3, 4 & 5 October 2022. The Health and Safety Management Certificate course is a leisure manag ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 7 October 2022. The Health and Safety Management Certificate revalidation course is a leisure spec ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 25 July 2022. The Health and Safety Management Certificate revalidation course is a leisure special ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 19, 20 & 21 July 2022. The Health and Safety Management Certificate course is a leisure mana ...
News
Employer’s Guide: Health & Safety Enforcement
When a health and safety inspector arrives at reception and wishes to carry out an inspection, what should you ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 3, 4 & 5 October 2022. The Health and Safety Management Certificate course is a leisure manag ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 7 October 2022. The Health and Safety Management Certificate revalidation course is a leisure spec ...
Sauna Fire Safety & Prevention
If you search for information on fires in the leisure industry or discuss where fires have started in leisure c ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 25 July 2022. The Health and Safety Management Certificate revalidation course is a leisure special ...
The importance of regular changing room locker inspections.
The background In spring 2019, a 9 year old child who was waiting to start a swimming lesson with a swim school ...
The importance of good swimming pool and pool water management in holiday parks and activity centres.
The background At the end of August 2017, a small boy was part of a swimming session with his family who were a ...
We have had a request from a disabled swimmer to use a swimming snorkel. What are your views on these and how do they differ from masks with an integral snorkel?
Not permitting the use of snorkel masks is, in our opinion, quite correct for a number of reasons, not the leas ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 19, 20 & 21 July 2022. The Health and Safety Management Certificate course is a leisure mana ...
COVID-19 and RIDDOR
Reporting cases of COVID-19 under RIDDOR 2013 During the course of the recent QLM seminars, we discussed the pos ...
COVID-19 – Working from Home
Homeworker Health and Safety during coronavarus What should employers be doing to monitor homeworker health and ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 8 March 2022 The Health and Safety Management Certificate revalidation course is a leisure speciali ...
QLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 25, 26 and 27 August 2020 This three day course is endorsed by the Chartered Institute for the Ma ...
IOSH Managing Safely course via Zoom video conferencing
‘Managing Safely is unlike any other course. You’ll find a practical programme, full of step-by-step guid ...
Safety in Swimming Pools
For those of you who are responsible for managing and operating swimming pools, you will be all too familiar with the as ...
Training on defibrillators is to be included on the EFAW and FAW Syllabus.
The HSE has announced in the June 2016 First Aid eBulletin, that training on defibrillators is to be included on the EFA ...
Faulty defibrillator warning
People and organisations should check if they have the defibrillator models, LIFEPAK CR Plus and LIFEPAK EXPRESS Automat ...
CIMSPA Risk Assessment Guidance Manual 2016 published
The sixth edition is now available, replacing the 2011 version. All the risk assessments have been reviewed and updated ...
Employer’s Guide: Health & Safety Enforcement
When a health and safety inspector arrives at reception and wishes to carry out an inspection, what should you do? And perhaps more importantly, what should you not do when a health and safety enforcement officer appears at your workplace? Who Enforces Health & Safety Law? Health and safety law is enforced by: HealthQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 3, 4 & 5 October 2022. The Health and Safety Management Certificate course is a leisure management course designed to cover the primary requirements of health and safety within leisure, sport, recreation and culture facilities giving successful candidates the knowledge and skills required. This three day course is run by Quality Leisure ManagementQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 7 October 2022. The Health and Safety Management Certificate revalidation course is a leisure specialist course covering the primary requirements of health and safety within sport and recreation facilities. This one day course is run by Quality Leisure Management Ltd. For successful candidates, the course leads to the revalidation of the Health and
Sauna Fire Safety & Prevention
If you search for information on fires in the leisure industry or discuss where fires have started in leisure centres in the past, saunas often appear alongside the usual suspects of external wheelie bins and electrical equipment. The RISC Authority / Fire Protection Association (FPA) state in their publication Risk Control: Fire safety in theQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 25 July 2022. The Health and Safety Management Certificate revalidation course is a leisure specialist course covering the primary requirements of health and safety within sport and recreation facilities. This one day course is run by Quality Leisure Management Ltd. For successful candidates, the course leads to the revalidation of the Health and
The importance of regular changing room locker inspections.
The background In spring 2019, a 9 year old child who was waiting to start a swimming lesson with a swim school that had hired a school pool, climbed on to a bank of lockers with a friend. It appears that they climbed up onto a bank of changing room lockers that were installed againstThe importance of good swimming pool and pool water management in holiday parks and activity centres.
The background At the end of August 2017, a small boy was part of a swimming session with his family who were attending an activity camp at a holiday park activity centre in North Devon. Towards the end of the session, the boy’s father noticed that the child was not with the group and presumedWe have had a request from a disabled swimmer to use a swimming snorkel. What are your views on these and how do they differ from masks with an integral snorkel?
Not permitting the use of snorkel masks is, in our opinion, quite correct for a number of reasons, not the least of which are the lack of training available, no product standardisation and the potential for CO2 build up in the mask. The device you are describing is less of an issue although, being aQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 19, 20 & 21 July 2022. The Health and Safety Management Certificate course is a leisure management course designed to cover the primary requirements of health and safety within leisure, sport, recreation and culture facilities giving successful candidates the knowledge and skills required. This three day course is run by Quality Leisure ManagementCOVID-19 and RIDDOR
Reporting cases of COVID-19 under RIDDOR 2013 During the course of the recent QLM seminars, we discussed the possible impact of staff who test positive for COVID-19 and whether there was a need to report under RIDDOR. IOSH has, in the last few days, published an article on this subject which offers clarity around what canCOVID-19 – Working from Home
Homeworker Health and Safety during coronavarus What should employers be doing to monitor homeworker health and safety during coronavirus? With the recent partial lockdown in various parts of the country, and considering it is now over four months since the UK Government told employers to work from home wherever possible, it is clear that thisQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture Revalidation Course via Zoom video conferencing
Course date: 8 March 2022 The Health and Safety Management Certificate revalidation course is a leisure specialist course covering the primary requirements of health and safety within sport and recreation facilities. This one day course is run by Quality Leisure Management Ltd. For successful candidates, the course leads to the revalidation of the Health andQLM (CIMSPA Endorsed) Health and Safety Management Certificate in Leisure and Culture via Zoom video conferencing
Course dates: 25, 26 and 27 August 2020 This three day course is endorsed by the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) and is run by Quality Leisure Management Ltd. Assessed by examination, for successful candidates, the course leads to the awarding of a Certificate in Health and Safety Management inIOSH Managing Safely course via Zoom video conferencing
‘Managing Safely is unlike any other course. You’ll find a practical programme, full of step-by-step guidance, and a sharp business focus. But you’ll also find that the highly innovative format and content engages and inspires your staff – critical to getting safety and health embedded across the whole organisation.’ IOSH Managing Safely provides the knowledge and
Swimming Pool Water 2017- review Douglas Tapp
Having worked in pool plant rooms for 20+ years Swimming Pool Water has always been the go to publication for pool water management, problem solving and for reassurance that the correct actions were being implemented. This coupled with Pool Plant Operator training qualifications and associated manuals- should always be available to every swimming pool plant
Safety in Swimming Pools
For those of you who are responsible for managing and operating swimming pools, you will be all too familiar with the associated risks, including drowning. Whilst the main control measure continues to be the use of trained lifeguards, there is always the potential for human error. QLM has been, and continues to be, closely involved
Training on defibrillators is to be included on the EFAW and FAW Syllabus.
The HSE has announced in the June 2016 First Aid eBulletin, that training on defibrillators is to be included on the EFAW and FAW Syllabus. Changes to the Resuscitation Council UK guidelines on cardiopulmonary resuscitation (CPR) in October 2015 mean that the HSE will now be revising the Emergency First Aid and First Aid at
Faulty defibrillator warning
People and organisations should check if they have the defibrillator models, LIFEPAK CR Plus and LIFEPAK EXPRESS Automatic External Defibrillators (AED), as an electrical fault with some of them may not deliver an electric shock to the heart to someone who is in cardiac arrest. It is believed that 2,577 devices are defective. https://www.gov.uk/government/news/faulty-defibrillator-warning
CIMSPA Risk Assessment Guidance Manual 2016 published
The sixth edition is now available, replacing the 2011 version. All the risk assessments have been reviewed and updated by industry specialists, taking into account learning points from legal cases, changes to industry guidance and feedback from operators. Specific emphasis has been given to developing the manual to also meet the needs of the sports
Testimonials
Annette Noble
Following a long and well established relationship with QLM we have recently employed them to carry out Leisuresafe inspections at two of our main sites. Everyone involved in the process found the inspections to be far less intimidating and demanding on their time than previous quality inspection processes that we have used.
Matt Hunt
‘Good advice from experts that understand the environment and challenges we face in the industry. Common sense approach and great support’
Gordon Forsyth
I have always found QLM’s consultants have had a huge amount of knowledge of the Leisure Industry. Their application of this knowledge into usable practices is unsurpassed
Carl A Westby
Hart District Council has been using QLM as its Health and Safety consultant for over seven years. The regular industry updates and the quarterly team meetings have proved invaluable in delivering our in-house leisure centre and country park service. We intend to continue this relationship in 2015
Simpson Marwick
QLM provided expert testimony in the defence of a slipping injury claim in a swimming pool showers. The comprehensive report was produced at short notice and led directly to the pursuer abandoning their claim for compensation
Paul Warnock
For the past decade we have been safe in the knowledge that by engaging QLM, a market leading health & safety consultant for leisure & culture, our business has not only remained compliant but has improved
Derek Park
QLM have been North Lanarkshire Leisure’s health and safety consultant for nearly 9 years and during that time I have found their technical expertise and vast experience in health and safety invaluable. I find that nothing is a problem to the team when I seek advice and looking for training and auditing at short notice.
Click on the button below to subscribe and receive information, updates, details of training courses and offers
Would you like to speak to one of our consultants over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.