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Behavioural Safety – A CPD Workshop for Lifeguards

Train your Lifeguards in Behavioural Safety – A CPD Workshop for Lifeguards

‘Ok, so your lifeguards are qualified, but how confident are you that they are focused and switched on to the critical role of pool safety at all times. After all, two thirds of casualties in swimming pools are reported in difficulty to the lifeguard by a member of public.’

Experience shows that current systems of robust lifeguard training and management controls do not always ensure adequate lifeguard performance. Despite the best efforts of pool operators, some lifeguards can still be observed talking on poolside or being less than observant. Following a serious incident there are sometimes allegations of lack of vigilance.

Recognising this, QLM have developed a short behavioural workshop for lifeguards that develops awareness of behavioural patterns and the effect on their performance as a lifeguard. The short workshop is designed to be interactive in order to engage lifeguards in what is typically an area other courses don’t reach.

Workshop Tutor: QLM tutors are industry specialists and qualified in health and safety. It is helpful for the local Trainer/Assessor to assist the QLM tutor on the workshop.

Workshop duration: This is a 2.5 hour workshop for up to 20 people. It is preferable to run two courses on the same day, and discount is available.

The venue: This is to be provided by yourselves. The room needs to be large enough to accommodate a ‘U’ shape of tables, plus some syndicate space for break out groups. It is not necessary that the course is run in a leisure centre.

Certification: All participants receive a certificate of attendance from QLM.

Workshop programme:

• Case histories and lessons learned
• Perceptual exercises (lateral thinking to challenge how people perceive the things they are presented with).
• Establishing why people are NPLQ’s (the role of intrinsic and extrinsic motivators).
• Activation levels and the human body clock
• Recognising the conscious\subconscious divide and the dangers therein.
• Discussing violations of safe systems as conscious choices and the link to negligence and possible prosecution.
• The way forward- Individual actions to reduce risk.

For more information please contact QLM on 01451 861084 or at

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