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Pool Safety Operating Procedures (PSOP) and Risk Assessment

Every pool operator is responsible for maintaining the health and safety of their employees, swimming pool users, and all visitors on the premises.

To fulfil their legal obligations, pool operators generally implement policies and procedures designed to safeguard both staff and users from potential injuries or health risks.

The content of the pools safety operating procedures should be customised to the specific swimming pool or facility, as they will vary from one location to another and should be developed based on the pool operator’s site specific risk assessments.

Swimming pool

Pool Safety Operating Procedures (PSOPs) are an essential component of effective management in the swimming pool industry. These procedures should be developed based on the findings of your risk assessment.

A comprehensive PSOP includes two key elements: the Normal Operating Plan (NOP) and the Emergency Action Plan (EAP).

The NOP outlines the standard daily operations of the pool, covering aspects such as plans and layout, features, equipment and location, usage guidelines and rules, lifeguard responsibilities and duties, work instructions and the characteristics of different user groups.

The EAP provides detailed instructions for staff to follow in the event of an emergency, and may include procedures for emission of toxic gasses, broken glass in the pool, lighting, electrical and structural failure, major and minor injuries to pool users and first aid, water clarity and dealing with contamination.

swimming pool

It is crucial that all employees, regardless of their role, are familiar with these plans. They should understand the purpose, content, and their specific responsibilities in implementing the procedures. Regular staff training should include assessments to verify:

  • Their knowledge and understanding of the PSOPs
  • Their competence in applying the procedures effectively

When external organisations, like swimming clubs, rent your pool, it’s important they are fully briefed on the relevant sections of the PSOP. While not all parts of the NOP and EAP may apply to them, they must be thoroughly familiar with the sections that do, particularly those related to emergency procedures.

Quality Leisure Management can assist swimming pool operators by completing risk assessment, normal operating procedures (NOP) and emergency action plan (EAP) against current industry best practice and guidance, including HSG 179:2018 and BS EN 15288-2:2018.

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