Wayne has extensive experience of management systems analysis and development, primarily in sport and leisure, where he worked for many years in leisure operations before developing expertise in Continual Improvement, working for one of the UK’s largest leisure operators. As such, he has acquired many years’ experience of assessment scheme preparation and has successfully spearheaded organisations to certification to ISO 9001, 14001 & 45001, as well as Quest, the Customer Service Excellence Award and the Investors in Excellence standard.
Wayne currently works with a number of businesses across a wide range of industry sectors to support them with the achievement and/or maintenance of ISO standards. This includes several multi-national companies, in addition to a number of SME organisations. He has vast experience of process development and improvement and has carried out several process mapping projects for a large number of organisations within that time.
Wayne is a (chartered) member of the Chartered Quality Institute and is an ISO 9001 Lead Auditor and internal auditor trainer and a member of the International Register of Certified Auditors (IRCA), as well as a European (EFQM) Accredited Assessor. He has carried out work for the British Quality Foundation on the UK (EFQM) Excellence Awards as an Awards Assessor. Wayne is also NEBOSH NGC qualified and is a member of the Institute of Environmental Management and Assessment (IEMA).