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A market leader in
Leisure
Management
Consulting

Quality Leisure Management Ltd

Core Services

Quality Leisure Management Ltd (QLM) are a leading leisure management consultancy that provide strategic and operational support and advice to the sport, leisure, culture and hospitality sectors.  Established in 1990, QLM specialise in providing practical and cost-effective health, safety and quality management consultancy to our clients.  The QLM team are all qualified leisure and health and safety professionals.

Quality Leisure Management Ltd have been operating for over 30 years and are currently retained to provide health and safety support to over 70 sport, leisure and culture operators.  These include private management companies’ leisure trusts and local authorities.  Currently supporting over 450 facilities of varying types in England, Wales, Scotland and Northern Ireland.

The QLM team have an extensive range of experience and are able to offer comprehensive interpretation and advice which provides for practical management solutions.

Quality Leisure Management Ltd provide regular expert witness reports for civil and criminal cases and have been engaged by the Health and Safety Executive, solicitors and insurance companies in support of sport, leisure, culture  and hospitality cases.  QLM have been involved in over 150 cases since 1990.

Quality Leisure Management Ltd are a wholly owned subsidiary of PHSC Plc.  This provides access to a wider range of expertise from the company subsidiaries, including food safety, independent inspection and testing, occupational hygiene, and security.  Further details can be found at www.phsc.plc.uk

Safety Support

Leading health and safety and leisure management consultancy that provides strategic and operational support to the sport, leisure and culture sectors.

Audit Services

Our expertise in leisure facility operation in the UK provides a unique service to assist in the proactive management of health and safety.

Training Courses

Specialists in the design and delivery of bespoke and nationally recognised and certificated courses, tailored to specific industry areas.

Key Sectors

Swimming Pools

Pool plant operation, pool supervision, Lifeguard reviews, the development of best practice normal operating and emergency action procedures and maintaining suitable environmental conditions within the pool hall.

Sports & Leisure Centres

QLM have been operating for over 30 years and are currently retained to provide health and safety support to over 70 sport, leisure and culture operators. These include private management companies’ leisure trusts and local authorities.

Hotels

Specific training in pool operation within the hospitality sector. In conjunction with our sister company InHouse we can provide a comprehensive food safety support service.

Ice Skating Rinks

Effective management and operation of ice skating facilities, which includes staffing levels, maintenance and general service delivery.

Health & Fitness Clubs

We have expertise in health and fitness management and have developed industry best practice guidance on many aspects of health and fitness operation.

Museums & Attractions

We have developed operational procedures for of the UK’s leading museums and visitors attractions and provide support to many facilities.

Holiday & Home Parks

Piloting of quality management systems and health and safety support covering employee, guest and contractor safety systems, provision of legal and best practice advice.

Parks & Ground Maintenance

Working with a number of Local Authorities, trusts, private operators and charities, we routinely provide advice, guidance and support to Parks and Grounds Maintenance teams on all aspects of health, safety and quality management systems.

Inland Water

Inland water environments are highly diverse. By understanding what control measures are needed, you can ensure a safer environment for everyone who might come into contact with the water on your premises.

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Edinburgh Leisure80

I have always found QLM’s consultants have had a huge amount of knowledge of the Leisure Industry. Their application of this knowledge into usable practices is unsurpassed.

Gordon Forsyth, Health and Safety Manager - Edinburgh Leisure
Hart District Council80

“Hart District Council has been using QLM as its Health and Safety consultant for over seven years. The regular industry updates and the quarterly team meetings have proved invaluable in deliverying our in-house leisure centre and country park service.”

Carl A Westby, Head of Leisure and Environmental Promotion - Hart Disctrict Council
simpson marwick80

“QLM provided expert testimony in the defence of a slipping injury claim in a swimming pool shower. The comprehensive report was produced at short notice and led directly to the pursuer abandoning their claim for compensation.”

Simpson Marwick - Simpson Markwick LLP

Upcoming Courses

Contact Quality Leisure Management Ltd

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    Core Services

    About Us

    Contact Details

    Quality Leisure Management Ltd
    The Old Church
    31 Rochester Road
    Aylesford
    Kent
    ME20 7PR

    tel: 01933 626444 option 2

    email: info@qlmconsulting.co.uk

    © Quality Leisure Management Ltd 2023. All rights reserved.

    Registered Office: The Old Church, 31 Rochester Road, Aylesford, Kent  ME20 7PR.

    Reg No: 02530257     VAT No: 794215414

    Quality Leisure Management Ltd. is a wholly owned subsidiary of PHSC plc.    

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